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Review Highlights
“I love getting blow dry often but I feel like I never knew how good the wash and conditioner feels until Florian.” in 3 reviews
“Gregory Carvalho gave me smooth and beachy hair (I have curly frizz probe).” in 2 reviews
“This IS NOT a negative comment about this salon at all, just a heads up that in most salons in Paris it's NOT UNUSUAL to pay extra for things like shampoo and conditioner.” in 3 reviews
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19 reviews
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- Mimi D.Chicago, United States2471219 Feb 2019
I absolutely loved Grégory and his magic he worked on my hair with a beautiful Balayage. I'm a brunette and needed some brightness but didn't want to leave a blonde or with orange stripes, and he delivered on bringing life to my hair while keeping me a healthy brunette;) His energy was calming and kind, and truly talented at his craft. I should mention I'm a hair Colorist at a high end salon in Chicago (making me a bit more picky) but I wanted to get some French magic done while visiting Paris with my Husband, Gregory def delivered. Julien made blowing out my Kardashian like hair (long, thick, curly) seem easy while having fun convo, and the results were a beautiful bouncy blowout;) Def recommend this salon. Did I mention they were super accommodating and got me in within an hour or two of my calling that day (not due to not being busy because they were) but I said I was leaving the next day and must've heard the desperation in my voice over the phone;)
Just a heads up for those traveling from the states. If you're one to count every cent you spend (my husband def is and was confused), ask questions BEFORE getting hair done anywhere you go. This IS NOT a negative comment about this salon at all, just a heads up that in most salons in Paris it's NOT UNUSUAL to pay extra for things like shampoo and conditioner. Most places back home only charge extra for deep conditioning, so I hate to see negative reviews taking away from great work over things that are pretty standard there;) Just factor that in before you get hair done abroad.
I'll definitely be back next visit even if just for a blowout, glaze or to say hi. Thx again Gregory and Julien my hair is looking beautiful on the flight home!Helpful 2Thanks 0Love this 0Oh no 1 - Meghan F.Chicago, United States01019 Jan 2024
Booked a blowout for 4pm and I waited 30 minutes before my hair was washed due to them being "busy". No apologies given. The management is so rude they are short with you when you ask questions and can't be bothered to give any type of customer service. You prepay for your service ahead of time by design. No surprise. Otherwise I am certain people would walk out without paying due to their lack of skill and lateness.
Matthew a young Asian man did my hair and he clearly is fresh out of hair school and knew how to do very little. They have the shampoo person pushing products as well as the stylist. I am not here for products there are 1000 pharmacy's to purchase products from in Paris. I came for a blow out. Pretty simple.
I would avoid this location at all costs.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Grégory D.
8 Feb 2024
Dear Meghan,
We are deeply disappointed to hear about your recent experience at Dessange Saints Pères. Please accept our sincere apologies for the inconvenience and frustration caused during your visit.
We understand that your time is precious, and it is unacceptable that you had to wait for your appointment without receiving proper communication or apologies from our team. We sincerely regret any inconvenience this may have caused you.
Regarding the service you received, we strive to provide the highest level of skill and professionalism from our stylists. We are sorry to hear that you were not satisfied with the quality of your blowout. Your feedback regarding the skill level of our staff is invaluable, and we will ensure to address this matter internally to maintain our high standards.
Furthermore, we apologize if you felt pressured to purchase products during your visit. While we do offer a selection of high-quality hair care products, we understand that not all guests are interested, and we respect your preferences.
Your feedback is essential to us, and we would appreciate the opportunity to make things right. We would like to invite you back for a complimentary blowout with one of our senior stylists, who will ensure you receive the level of service and expertise you deserve.
Please feel free to reach out to our management team directly to arrange your appointment. We are committed to exceeding your expectations and restoring your confidence in our salon.
Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back soon.
Warm regards,
Dessange Saints Pères Manager - Charles D.Riverview West, Santa Ana, United States09314 Sept 2022
Service was excellent!
Staff was sweet and professional. Definitely a "lux" experience worth paying for!Helpful 0Thanks 0Love this 0Oh no 0 - Amal ..San Francisco, United States0126 Mar 2023
Dessange lost a jewel called Vanessa from their Avenue Montaigne branch and recently lost Claudia too who was a training instructor & director . what is going on ? Dessange is losing its edge. Can anybody advise where Vanessa moved to?
Helpful 0Thanks 0Love this 0Oh no 1 - Steph K.Rancho Palos Verdes, United States125313 May 2019
I agree with the other reviews and wished I had looked here first. My wash and blow dry cost $98 with a 15% (decent) tip. They were very nice, friendly and their work was very good. But I typically pay $30-$40 in Los Angeles including tip for this service.
Helpful 3Thanks 0Love this 0Oh no 0 - Lauren M.Los Angeles, United States1545118 Jan 2020
I had THE MOST incredible salon experience twice while in Paris. Gregory took so much care with my hair -it was very dry when I arrived and he did an amazing conditioning treatment to rehydrate my hair along with the most beautiful blow dry for my event. The attention to detail from beginning to end was more than I could ask for and I hope to visit the salon again soon next time I come to Paris!
Helpful 1Thanks 0Love this 0Oh no 0 - Megan G.Melbourne, United States0122131 Dec 2018
I was very impressed when I walked into this beautiful salon and happy to see they use Kerastase. I was going out to the Opera with my husband and wanted an American blowdry which they call brushing in Paris. The message chair they sit you in was amazing during the washing. As an American I get blowouts once a week in the states and pay $40. I was shocked to find out that this salon charged $15 euro extra to have your hair conditioned after the shampoo. In the states conditioner is included. I was also shocked to find out that my simple blowout "brushing" came to $75 euro. My hotel told me most salons in the area charge &30-45 euro for this service. My only other complaint was the products they used did not tame my fly aways. In the states my salon uses kerastase too and my hair looks healthy and flawless. Here I had to go back to my hotel to add serum to tame it.
Helpful 3Thanks 0Love this 1Oh no 0 - Regis C.San Francisco, United States0717 Dec 2018
I'm visiting from California and was struggling to find a stylist in Paris on a vacation. Thanks to the yelp reviews I found Florian. I love getting blow dry often but I feel like I never knew how good the wash and conditioner feels until Florian.it was the most amazing hair wash, cut and style. He really listens, is completely approachable, understands English and is technically so great with hair. I never upload pictures on yelp but i had to upload the hair cut he gave me. That way you can see for yourself. I'm going to have a hard time finding someone back in California after the amazing experience. Don't think twice about going to Florian. You can't go wrong.
Helpful 1Thanks 0Love this 0Oh no 0 - Gina B.Denver, United States02158 Sept 2018
I realized my hairdryer didn't work in Paris even with the converter. I called Dessange for an appointment and they were able to get me in right away. The salon is nice and bright and clean. The chairs you sit in while getting your hair washed are comfortable and even massage your legs and back! I had my hair shampooed, conditioned, cut, blow dried and styled for a very reasonable price, and comparable to the same services/prices in the states. Gregory Carvalho was my stylist and he was great! He was very nice, professional and did an amazing job with my hair. His English was much better than my French too. :) I was even given a complimentary cute, black hand-purse when I was checking out. I highly recommend!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Grégory D.
30 Oct 2018
Thank you very much for such great review !
Your satisfaction is our top priority !
thank you again,
Dessange St Germain des Prés - Nancy F.Eureka, United States018630 Oct 2018
I had the very best haircut I have ever had at this salon. Florian was thoughtful, creative and technically very skilled. I have very short auburn hair that shows every scissor cut and he showed me how to achieve a more sophisticated and updated cut for my hair. I highly recommend Florian and the immaculate salon.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Grégory D.
30 Oct 2018
Thank you very much for such great review !
Your satisfaction is our top priority ! And of course, we'll inform Florian about your satisfaction !
We hope to see you again soon,
thank you again,
Dessange St Germain des Prés