EAS Roofing

The roofers did a great job on installing the new roof. They used satellite to look at the roof and to give an estimate saving me a call-off from work. That worked out well without any issues. The work was completed in a timely manner despite the rain and flooding in the Pittsburgh area. The office and foreman contacted me enough to let me know when they would be completing the work. The price was reasonable and I was informed of any additional charges that would be added before they added something. All of the workers were clean, professional and very respectful. The foreman arrived exactly on time and made sure that I was satisfied with the roofing and gutters before accepting payment. The transaction from financing to installation was smooth. I would truly recommend EAS Roofing to anyone needing a roof or repairs.
Thanks,
V. May

Initially I had given them a five star and a good review.

When I met with Zach the evaluator for EAS roofing, my initial feeling for him and the company was that I liked them and that they would be able to take care of my roof leaking issues. Zack told me everything that I wanted to hear.
Zack told me that I needed "Coping" all around the perimeter of my roof. They did it, I paid a lot but the issue continued. I had them come back again, they told me that there was something else that needed done for an additional fee. They "did whatever they did" but the leaking continued. They looked at it again but the issue persisted to continue.
I had another company look at it and they told me that the main issue with the leaking came from my chimneys. But they mentioned that whomever had done my Comping left a bunch of unsealed holes where they had tried to screwed some screws, and a bunch of other sections where they forgot to seal the seams of the coping that they did do.
Just now I am having my chimneys rebuilt, and one of the crew members pointed a section where they was a hole on the brick that was missing about a foot of Coping, where most likely the water was coming in from.
I was going to have them come to take care of it after much stressful arguing back and forth. I wanted them to come do it in the presence of my chimney company people, but once again there were excuses as to why they couldn't. They wanted ti come on Monday when they would be by themselves but as you can imagine, I don't trust them based on learning about their personal character.
Unfortunately vindictive people exist. I am not saying they are but who knows and why risk it.

I have decided to just forget about them, take my loses and have someone else take care of what they couldn't.

These guys did a horrible job at communicating with me about a roof project. I had high hopes to get a project done with them but they left a lot to be expected.

EAS was one of the only roofing companies to even return my call for an estimate. Roofers are busy folks these days.

I set up an appointment to take a look at some gutters that were overflowing and a leak that was starting to cause ceiling damage in our sunroom. I suspected the overflowing gutters were somehow splashing water back up under some flashing and running down under the roofing. Zack looked everything over and walked along the roof line to ponder what the root cause might be.

He wanted to discuss it with his manager to see if he agreed before quoting a price for diverters/shields on the gutters in two sections.

He also looked at an attic exhaust fan we needed to replace and quoted that. He provided a written estimate and their price was decent so we scheduled and Zack performed the work. He did a good job considering his helper called off and it was just him. He also took care of a popped nail that was causing a small leak on heavy rains and added some gutter hangers to stabilize the upper and lower gutter.

I would use them again. They are responsive and knowledgeable.

It seemed like all they wanted was $ in the initial call. I was having incredible gutter overflow in the back so I contracted with them anyway since something needed done asap. Worker cleaned back gutter and checked roof vents and around chimney which he hurriedly sealed. All for $500! Pretty steep for 20 minutes work. He was bothered when I asked him to run water down the drains to check the flow. He said downspout needed replaced for another$250. I said it doesn't need replaced but just an elbow to run excess out in grass. He disagreed but again I was worried since next door neighbor was complaining of water running on his property. I then asked him to check the front gutters which he said were clean. So I contracted anyway for the back downspout. He came back out when I wasn't there and placed an elbow at the bottom and 10' of flexible pipe. So $750 and a few weeks later I had a little forest growing in the front gutters from years of debris. He never even looked at it. I called the company and she said the fee was only for the back gutters. We tried to correspond but I can say I would have had to pay another $500 for the front cleaning. I found another guy who cleaned it for $$65
Would stay away from them. Overpriced and inferior workmanship.

These folks replaced the siding on my house. The siding looks good but the closer you look at the job itself you will find poor installation procedures. I would not recommend this company

Six years ago, EAS roofing installed a new roof on my home. Three years ago it started to leak. For 3 years they came to "fix" the problems and made excuses as to why it was leaking. EAS solution-caulking, more caulk, and caulking. Finally, this summer with all the bad storms we have had and all the leaking we had to pay 3k to a reputable and recommended (by my homeowner's insurance) roofing company to fix the problems. We filed a complainant with the magistrate. We were awarded some of the money.
EAS Roofing has yet to pay us the money per the judgment. I would give NO STARS.
Do not hire this company.

We have a slate roof so finding someone can be hard. EAS always answers the phone, schedules promptly, shows up on time and does great work at a fair price.

Ultimately, I feel inclined to leave a review because
the guy who actually come to do the work is so nice!

EAS Roofing is the best!

Sitting down with their sales person Justin, informed us that the job site would be left spotless, the roof crew would use the dumpster lift that moves the holder up to roof level to throw debris in. They use this machine on all the jobs. We also asked subcontracted jobs, if they did, we would look else where. He said no subcontract. Both of these statements were lies.
No lift was used. On June 24, 2019, 8am, a white unmarked van subcontractors. I should have stopped, sent them on their way, demanded my 1/3 deposit back. I would have saved myself stress filled summer, damaged home and a terrible company.These roofers had debris EVERYWHERE. My neighbor's yards, my deck, all exits to my home were blocked. Piles of roofing everywhere.
A site manager came 10am said he would11am a dumpster, not the lift, pulled up in front of my house. PM DIDN'T use left for every job and our driveway wouldn't allow it!
When the were finished nails were everywhere. Old underlay, shingle pieces were everywhere. Big punctures in my hot tub cover from roofing material falling on it. It was ruined. I had 6 window damaged dents and scratches from debris hitting them. 3 glass panes with scratches from debris with nails hitting them.Glass scratch 12 inches long!
Old flashing was never removed.Screen door was ripped scratched and dented. Old satelitte dish was left hanging by a wire, dangerously hanging from our gutter over our deck. Gutters were completely filled with debris, dented and pushed. The finish edging was to be white as per our contract, they installed brown, which stood out on the house's white trim. Decorative river rock on hill side front of our house moved and left it. Tar spots all over our driveway. Wood burner chimney now totally crooked. The bay windows half done, no flashing on one and half sealed. We pointed out to the workers they said they weren't done, then they left! The project manager said workers were done and he would be over to collect final payment. I said no. Then he was going to come the next day. The workers came back next day, 8am, but I would not let tham do any work until project manager came and I could address all the issues with him. He didn't get here until 9am!
The project manager said he would make restitution for all the damage, incorrect roof install, clean up and redo badly done work. They didn't come back for over a week.
Before they came back, the rain came. I had water pouring in through the diningroom bay window because it was not done correctly damaging the wood finish on the frame and inside window. Water pouring down my wood burner. Water pouring down the walls in my enclosed porch where flashing was an inch from wall.
EAS bought a new hot tub cover to replace damaged one.
Paid for 3 new glass pieces for our specialty made windows. The scratches and dents could not be repaired. They cleaned all my gutters. Put new screen in screen door. Dents and scratches couldn't be fixed. They had to power wash my driveway to remove tar spots. Cleaned all of my gutters out. Removed the dangerously hanging old satellite dish. Straightened the wood burner vent. We had water come into our home 3 times before Nick fixed bad work product.Other employees who attempted to correct job did just as bad of a job as the sub contractors did. They were nasty toward me, and even at one point I had to yell at them and kick them off of my property. That is why Nick was assigned to finish/correct the job.
I repeatedly asked to speak to the owner Eugene, but he NEVER bothered to reach out to me. (Until he called me demanding final payment even though the job wasn't finished)
Our upstairs bedrooms were like furnaces and we couldn't figure out why. We put a digital remote themoneter in it. The temps were at 130°! We had edge vents placed with the ridge vent for circulation. The edgevents alone were $1400 additional cost. Nick lifted shingles and found that the original subcontract crew installed them WRONG! The entire roof had to be stipped and completely redone. If we had not put the thermometer in our attic and found out something was wrong, more damage to our home would have occurred. The edge vents were 60% shingled over and another 20% blocked from underneath!
So, Nick redid the whole roof, replacing edge vents as well, this time using the lift for debris. There was no problem with using the lift.
We were still waiting for the window replacements and refinish of our bay window to complete the job and that is only time owner called me. He demanded his final payment.
I wrote up a settlement agreement subtracting from final payment the damage that could not be repaired.
The owner and I agreed to settle.
I DO NOT RECOMMEND THIS COMPANY.
I had a HORRIBLE experience using this company.
I wish I had chosen a different company. I would NEVER, ever refer any business to them. Owner was made because I called the subcontractor's work subpar. He informed me that HE STILL USES THEM. BEWARE!!!!

I cannot give enough appreciation for the excellent service that EAS Roofing provided to us. From the initial visit for the estimate to the day of install on our new roof,EAS was nothing short of AMAZING!! They were on time, very detail oriented, extremely professional and went above and beyond in every aspect ensuring customer satisfaction. If I could give EAS 100 stars, I absolutely would. I will definitely recommend EAS for all of your roofing needs and if we would ever need more work we will certainly be using them again. Thank you EAS for a job well done.

Overall, the job was completed and done on time for a fair price. However, the biggest selling point for us (we have a dog who loves to be outside) was the raised box they show you on the cover of their brochure that helps clean up. They supposedly "use it on every job" but did not on our house. When I asked a crew member about it the day of, they said "we don't use that on these kinds of houses." That is not at all what the salesman told us. He stressed how they use them on EVERY job.

Also, when the crew arrived on the project, no one came to the front door and told me they were going to begin or to review the project before they got started. They just went for it. The first time someone talked to me was to ask me to heat up their lunch! Then, when they were all finished, no one told me they were leaving. They just left! There was never an on-site manager, like they said there would be, until after I called our sales contact and complained.

I was also told that this would be a one day project, but in fact, was a two day project because we were also getting new gutters. I completely understand the reasons for it being a two day project, I was just never told it would be, so I had to rearrange my schedule so I could be home another day.

Again, they came and did a good job on the actual roof, and clean up was sufficient (other than my siding getting filthy from them throwing the old roof off), but we were told some things were going to happen that never did. I would not recommend.