Hôtel Eden Palace

The property is 0.4 mile from the train station--an easy walk with rolling luggage. It's centrally located within walking distance of numerous shops and restaurants. Our view from our room was spectacular! There was a bistro table and two chairs in the small balcony which we fully took advantage of during our short stay. The carpets were in need of a deep cleaning if not replacing. The staff were friendly, accommodating, and helpful.

The hotel is older and needs renovation. The main issue I have is, the hotel listed air conditioned rooms. I booked thru a third party site and they gave me a street side room with a mobile air conditioning until. It spewed more heat than the room was in the first place. They also had the hose improperly and dangerously semi shut between two windows.

After discussing this with the front desk at 1 am, I was moved lake side to a beautiful room with a built in AC. The hotel should be honest and say if your room is air conditioned. If your traveling from
Overseas call can confirm first. I was lucky they had an extra room.

The restaurant is excellent and staff amazing. This negative review fails on management or ownership. Not sure of Swiss building code...this would not muster and the rugged hose would be a big fine in the US.

This hotel has some elegant antique looking charm, but at the same time the white sofas and carpets are dirty!
The rooms are clean and a descent size. However, my room was not air conditioning and I begged them to change my room for a fee. No availability to do so even though my 8 month old baby girl's eczema was acting up from the heat and we could hardly sleep. Leaving the terrace door or window open, and we heard drunk casino players passing by screaming all night long for the entire week. Do not sleep in the city view rooms no matter what! In addition, the garbage is collected , (garbage truck)and wakes you up at 6 am! Staff is polite, but did not help me ultimately. Breakfast is edible, but not tasty. Coffee is awful. Sad while I am writing this review, but a warning to others is in order!

The lobby is very eye-catching with white leathery sofas, piano and a chandelier. The receptionist was very nice while we were checking in.

We are staying on the second floor which is a long white hallway. There's an outer door then our hotel room...quite old fashioned furniture.

The breathtaking view is gorgeous and that's pretty much the only thing that I can think of.

I get the other reviews where people have noted that the place is a little shabby but seriously - the place is architecturally amazing. We had a spectacular room (524) and could not have been happier. The views. The setting. The staff. All exceeded our wildest dreams. Montreux is amazing. And we will definitely be back to the Eden Palace.