Review Highlights
“It is the last stop on the metro and located in a large business district.” in 8 reviews
“It's located inside the shopping mall at La Defense business district of skyscrapers and is very quiet.” in 2 reviews
“Do not recommend RER train from airport with luggage during rush hour (M-F)--no room during rush hour to/from Châtelet les Halles station to La Défense station on RER A Train.” in 2 reviews
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Overall rating
38 reviews
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- 25 Sept 2023
We typically try to stay at Hiltons when traveling and this location had a great rate during our stay. Unfortunately, it was a bit of a letdown. They are currently undergoing renovations and the usual entrance wasn't accessible. There is nowhere by the hotel to physically drive up to it. You have to park far away and walk no matter what. They are attached to the CNIT Center, which would've been helpful to know when trying to find this place late at night (after 9pm you cannot enter the hotel through the daytime entrance). There is a parking garage conveniently located nearby to park at and they are also right at a metro stop, which was useful for coming and going around the city. The bathroom was gorgeous in our room. The bed was comfy. What I found odd is that the window is not actually to the outside, it's looking into the CNIT center. Really messed with the overall lighting in the room. If coming to Paris again, I'd opt for a hotel more conveniently situated for accessing by car, but this spot is nice and the staff are helpful.
Helpful 3Thanks 1Love this 3Oh no 0 - 23 Sept 2022
Dates of stay: September 9 - September 13, 2022
Room: 204
I was optimistic that this hotel, just outside of Paris, would be the perfect place for the Paris portion of our honeymoon, but it was pretty disappointing on multiple fronts. The first is that there was no upgrades available; seems odd that a Diamond member staying four nights would get a little something, but apparently not. Not the end of the world, just another little thing to add to the pile.
Check in was at least efficient, we were able to get our keys and get over to our room within just a couple of minutes. The room however, left much to be desired. Not even sure where to start: The piece of art near the door was taken off the wall and remained sitting on the shelf in the entryway for the entire stay. There were hooks in the living room for another piece of art, but that was nowhere to be found.
The room was relatively spacious for France, with a decent-sized closet and television, plus a small couch with a table that would have been good for a meal brought into the room. The mini fridge was helpful for stashing waters to keep hydrated and USB ports were plentiful for charging. The bed was also firm and had enough pillows for both of us. The bathroom was a big disappointment. There is no shelf in the shower, which is very small. I ended up tucking a towel into the rack in the back and stuffing items into the folds. Sadly, each day housekeeping undid this and I had to redo it to take a shower. The counter in the bathroom is a bit too small for two people though I appreciated the makeup mirror to check
Housekeeping was scattershot; some days we received more water and others we did not. Some days we received a new complement of toiletry items and some days we did not. A crib sat a couple doors down from our room in the hallway for the first two days of our trip. Thankfully it was devoid of children when we came across it! The carpets on the second floor always looked as though they hadn't been vacuumed in days and I was relieved that I never dropped anything on the floor as I would then have to determine if I wanted to risk picking it up again or leave it as a gift of the wind, given the condition of the carpet.
The gym was decent for the size of the hotel and never too busy, though why they left a giant container of disinfectant wipes open on the counter instead of in the container just above it was odd to me; each morning I had to throw away several dry wipes to get to one that would actually disinfect.
Do not use the currency exchange services! When we visited, the Euro was at about even with the dollar, but the hotel was offering .77 Euros to the dollar, a giant windfall for the hotel!
I just wish the other Hilton hotels in Paris weren't so expensive as this one was a bit of a dud.Helpful 0Thanks 0Love this 0Oh no 0 - Darrell H.Atlanta, United States25145140925 Jul 2022
The hotel was nice in the business district. There was the mall right next door and between the mall and the hotel they had an outdoor park that served food and had plenty of activities. The hotel staff was very helpful in many ways . They gave me ideas of restaurants and places to hang out and shop. I would most definitely stay there again.
The breakfast was amazing with the cooked to order omelette s and amazing bread dishes. The meats were great also.
The happy hour at the Tangerine Bar was excellent. Overall it was a great experience and i am happy I stayed there.
The shower was extremely small is the only negative i hadHelpful 1Thanks 0Love this 0Oh no 0 - Aa R.Bradenton, United States052 Oct 2022
by car impossible to find, there no adequate signage for parking and no direct access to the lobby by car even a cab driver was asking me for directions
This needs to be corrected I recommend staying at any other place.
parking is not charged to the room you pay ever time vs making it convenient for the customer
Rooms are nice cool to sleep and it had a shower all that is great, however, after 45 minutes of going in around in circles due to lack of signage I will not stay here again
Anibal RogesHelpful 0Thanks 0Love this 0Oh no 0 - Keith G.Milwaukee, United States21599911 Apr 2019
We couldn't have asked for a better hotel in the Paris area. The location may be a little intimidating for most tourists, because it isn't really in the touristy areas. However, I think this was a great location. I wouldn't have changed where we stayed in Paris at all. Right downstairs is a mall with several restaurant choices and tons of shopping. At night, the area was very quiet, so it was perfect if you like a quiet evening.
Public transportation was just downstairs from the hotel (literally walk out the door and downstairs and you are there) and it will take you anywhere you might want to go easily. Considering my French is limited (I haven't taken it or used it since high school MANY years ago), the public transportation was extremely easy to follow (just a side note).
The room was spacious and tastefully decorated. Staff at the hotel were extremely friendly and accomodating and the breakfast (included as a Hilton Honors Gold member) was excellent. This would certainly be a hotel I would stay in again if I ever get back to Paris!Helpful 3Thanks 0Love this 1Oh no 0 - 30 Jun 20162 check-ins
One of my favorite Hilton hotels in the World, because of location, staff, rooms and overall experience. The concierge was able to get us into a restaurant that is booked way in advance.
They provided any amenity that we may needed during the stay, overall a great hotel.Helpful 1Thanks 0Love this 0Oh no 0 - 14 Feb 2014
Stayed Hilton Paris La Defense Hotel for 14 Nights
Pluses:
* Friendly and helpful multi-lingual staff. Offered advice on several occasions
* Usual comfy Hilton beds
* Early check-in was accommodated because room was available--always appreciated
* Made-to-order eggs or tasty pancakes (delightful...try at least once). Full breakfast buffet with real fresh juice...see pics
* Conveniently co-located with RER A Train or Yellow Line Metro Station--La Défense station. Quick 10 mins express train to downtown. Door to door, airport is about 1:20 minutes away; you change RER trains once at Châtelet les Halles station. See tip below.
* Also convenient train ride to Palace of Versailles (Château de Versailles), though requires ticket on the "T" Tram line. T Tickets are not inter-changeable with RER or Metro Tickets.
Gripes:
* No executive lounge or lounge benefits, my biggest gripe
* Daily re-log-in to Wi-Fi for 3 devices is required. It's a daily annoyance--why annoy your guests for no technical reason??
* Breakfast items never change, though what's served is fresh and presented with care
* Constantly warm room even with heat turned off. Turned on A/C few times in February
* Limited dining choices in the area even though in the central business district
* Pricey bar, like most hotels. Ouch...10€ for a 0.33L of Heineken draft. Alternative drinking hole in area and short walk: Le Café Moutarde
Most evenings, I either stayed downtown after work for dinner or returned to downtown via train for later dinner. Again, train trip is quick if you use RER A Train.
Oddity: Main Hotel access location closes at 9 pm because the mall area/CNIT Building closes. You must walk outside and around (giant thumb is landmark) and it's not obvious how to get into hotel. No big deal once you figure it out. Signage is lacking.
Airport Connection: 45-50€ taxis to/from Charles de Gaulle Airport (CDG). 55€ if you reserve a car service. When traveling with luggage to/from airport, I recommend a taxis. Train is fine if luggage is limited to 1 piece. Train from CDG to La Défense station is 11.90€, one-way per person. Do not recommend RER train from airport with luggage during rush hour (M-F)--no room during rush hour to/from Châtelet les Halles station to La Défense station on RER A Train.
Tip: Recommend negotiating a rate that includes breakfast and Wi-Fi Internet for best value.
Tip II: Recommend rooms facing outward toward Les Quadre Temps.
If you think this review with photos is useful, funny or cool, I'd appreciate your feedback by clicking below.Helpful 14Thanks 0Love this 0Oh no 0 - 12 Oct 2014
During our 3 nights in Paris, we stayed at Hilton La Defense for 2 nights. It's a modern hotel, with all the amenities that you'll need from a 4-star hotel. It's located right off the last stop of the M1 metro, at the La Defense stop. It appears to be connected to the mall, so it's relatively easy to find, just look for the signs that say Hilton when you come out of the metro.
We had a room on the 3rd floor, only 5 floors total, with the view of the atrium below. The wi-fi is FREE in the lobby area, but since our room was looking at the lobby (just 2 floors above), we were able to still get free wi-fi access from our room. Otherwise, I think you have to pay for wi-fi in the rooms! We lucked out. :)
Bed was comfortable, bathroom was a good size and there was a small sofa in the room too. :) Dim lighting, but suitable for the decor, etc.
Our package came with free breakfast in the morning downstairs, they start serving at 7am. Breakfast ranges from meats, cheese, cereal, yogurt, fruits, oatmeal, juices, milk, smoked salmon, eggs, sausage, bacon, hash brown, breads, croissants, etc. We felt full from this well stocked breakfast buffet. yum!
Staff was courteous and friendly. If you come back to the hotel after 11:00 pm at night, you can only enter through the entry way by the taxi stands (instead of through the mall). There are very few eateries open late at night past 11:00 pm in the La Defense area, so just take note of that. Would recommend that you eat inside the city before coming back to rest. We were able to find a pizza / pasta place nearby to grab a bite to eat after 11:00 pm on Saturday night though. :)Helpful 1Thanks 0Love this 0Oh no 0 - Puzant C.Los Angeles, United States3237095475 Feb 2020
Our stay at the Hilton la Defense was awesome. This is a pretty small Hilton connected to a mall. We were upgraded upon check in, the staff were very helpful, and the hotel was very clean. The bar/restaurant in the lobby was very good too. The only issue was that the entry to the hotel is a little confusing, as the taxi/shared ride drop off and pick up was a short distance away. Most ride shares had difficulty dropping us off. Overall, good stay and I would recommend thjs hotel to others.
Helpful 5Thanks 0Love this 2Oh no 0 - 10 Jan 2018
This hotel is a bit outside of where all the tourist attractions are. It is literally about a 2 minute walk from the train station which makes it easy to get around to/from. It's about a 30 euro Uber ride from the CDG airport. 40 euro by taxi. Keep in mind that taxis can pickup/drop off at the door of the hotel, Uber cannot do either. You can also take the train to/from the airport to this hotel as well if you don't want to pay that extra euro. It takes about 60-90 minutes.
The staff was well versed in English. The was VERY helpful in making dinner reservations, informing of us times to/from destinations, along w/ recommendations.
The hotel sits right along side the mall. During the Christmas season it is right across from the Christmas market in that area.
Our room was large, w/ a VERY comfy bed. The bathroom is basic, along w/ the typical amenities that Hilton generally offers (shampoo, conditioner, body wash, bars of soap, q-tips, etc). There are not as many plugs in common areas to use. If you don't have an international charger you can call the front desk and they will let you borrow one if they have any to spare. Otherwise if you have a USB powered item, you can use the TV to charge a couple items. The room comes w/ a mini bar w/ all the usual drinks and snacks.
The area for breakfast has an omelet bar, along w/ fresh juices, water, deli meat, cheeses, fruits, cereal, muffins, croissants and a few other items. If you're a gold member or higher you will be placed in your own area.Helpful 0Thanks 0Love this 0Oh no 0