Peacock Theatre

The review here below relates to a ticket seller Thearte Tickets Direct who the Peacock Thearte allow to sell show tickets on their behalf for their shows.

We contacted the Peacock Theatre to explain our utter disapointment with 'agents' of their company who they allow to sell tickets on their behalf.

The response from the Peacock Thearte was 'we are sorry but there is nothing we can do'.

ADVCE: Other than stop companies like Theatre Tickets Direct selling tickets to your shows might be something you could consider?

Whilst we are going to watch the show, we will never attend the Peacock Thearte again. It is rather ironic that the Theartes here in London have been pleading for Government funding to help them survive the pandemic, and then allow companies like Theatre Tickets Direct sell their shows and treat consumers unfairly in their name.

HERE BELOW IS OUR THEARTE TICKETS DIRECT REVIEW ON GOOGLE AND TRUSTPILOT

BEWARE OF THIS COMPANY AND BEFORE YOU EVEN CONSIDER USING THEM CHECK THEIR ONE STAR REVIEWS.

So, my Wife tried to book two tickets for Saturday Night Fever at the Peacock Thearte for the performance on the evening of the 20 February 2022.

Upon visiting their site she notice a block of three front row seats available so she proceeded to book two of the three seats available. She booked one of the two seats but when she tried to book the seat next to the one she had booked she found that system was not letting her do so.

Frustrated with this she when out of the booking system and refreshed her browser. Upon going back into the booking system she clicked on the first seat she had booked it and was not showing as available any longer. She then thought well that seat has now gone and successfully booked the other two remaining seats. She went to the secure checkout and paid for the tickets.

Within minutes of making the booking she received notification from her bank that Thearte Tickets Direct had debited the cost of all three tickets from her account.

She immediately emailed Thearte Tickets Direct advising them of the error within tens minutes of receiving the notification of debit from her bank.

She received a very abrupt email the next day from a Nandeep Vyas advising that it was now 'impossible' to issue a refund for the third ticket even though it was probably a glitch in their booking system.

We have perused the one star reviews here and would tend to agree with the consensus of opinion expressed therein that the customer service is appalling and that they are potentially scamming consumers.

We are consumer lawyers and we will not let this matter rest. We fully intend to drag the matter through the Small Claims Court for a princely sum of £35 to issue on these people, and have them explain their T&Cs to the court is well worth it, and we will publish the outcome here, win or lose.

We have also written to the Chief Executive of the Peacock Theatre outlining our dissapointment in the way in which this company represent the theatres who allow them to sell tickets for their shows on their behalf.

A very centrally located and super comfortable theatre. It feels more like a plush cinema hall than the regular London theatres (live productions)

Comfortable seats, with good cushioning and gasp! Plenty of leg room!

We were down in the stalls and there are no pillars or other such construction in the middle of the hall, so none of the seats were "restricted view"

I'd bought discounted tickets on Time Out and that is always a risk, since you do not know until you've picked up your tickets in the day of the show, what seats are going to be allocated to you.

But at the Peacock, that risk is minimised - due to the afore mentioned absence of "restricted view" seats.

Temperatures were comfortable throughout.

There were cafeterias on both floors (stalls and circle), but we had just had dinner before the show, so we didn't brave the crowds milling around to check it out.

They do have a lift for the disabled to use, so access is not an issue, even though the elevator is very slow.

I'm not 100% sure about this, but I think they have some kind of tie-up with Sadler Wells as they seem to have a lot of their shows coming up.

Cirque éloize was sooooooo much fun. Took my parents and they enjoyed it too which is rare as they usually have quite high standards.

Bb boys/girls, contortionists, acrobats. There's so much going on, on the stage that you sometimes don't know where to look...which I see as a positive.

Go watch before it ends!!

I can't complain about the Peacock at all. Ok, the ladies loos are not fabulous but considering the lack of queueing, how can I legitimately complain?

I saw BURN THE FLOOR, quite far back in the stalls and the view was superb. Reasonable leg room too.

Oh! And I sculled a fabulous glass of red before the show.

As a dance theatre and one of the Sadler's Well's official venues Peacock is an excellent space for dance shows...lots of them have a live band on stage. It's a medium size venue and you can get a tickets for shows for as little as £12...with very good view. As a big fan of dance I've really enjoyed all productions they stage with one exception though. I went to see Immortal Tango last night that was more rather like a parody of tango. However it's first bad show of many that I have seen there.

Does not have the feel of the West End Theatres, the bar and seating areas looks and feels very bare, like a hall. They do provide jugs of water for you to help yourselves like most theatre bars now, if you don't want to have any drinks at the bar.

The seating in the stalls are very tight, no leg room at all, that if anyone wants to pass you to get into their seats, the whole row has to get up and come out into the aisle to let people through!

Location is easy to get to, near the bottom of Kingsway, between Holborn and Aldwych. It is also partnered with Sadlers Wells now so you get a lot of dance shows here too.

The peacock theatre is quite near and dear to my heart because it's one of the few places in the west end where I've actually been back stage and graced the stage myself. My company puts on a charity pantomime each year and I was in the cast for two years.

If it's your first time there, it is a little unexpected to go a few levels down as most of the theatres in London tend to be at ground level - maybe going down a story to get to the stalls. A couple of good things about the theatre - more toilets compared to others! Also ample space at the bar - and there's one on the dress circle and stalls so no need to wrestle over to get a drink before the show.

I love the shows they offer through out the year. I've watched a couple of amazing numbers such as Matthew Bourne's Swan Lake and Merchants of Bollywood. Have a look at the sadlers wells site to see what's on.

Listen theatre goers -- whenever you have a a chance to catch a show at the Peacock Theatre, don't pass up the opportunity. (Unless it's during the daylight, in which case you'll likely be sitting in on a LSE lecture.)

Associated with the fantastic Sadlers Wells, the Peacock is dedicated to the dance, dance revolution sweeping the nation, so prepare to be exceptionally jealous of the movement, flexibility, expression and body fat content of those performing. Since all of the seats are in an enviable position with perfect views of the stage, this truly is the perfect place to ponder a pirouette, or hunt for one London's most elusive ghosts... (HINT: he's faster that lightning...)

Tickets start around £15, so there's really no excuse not to unleash your inner culture vulture... or culture peacock, for that matter.

Cant believe i am going to be the 1st to review this place.
I am not a huge theatre buff but last night was a night to remember.

The show was "Havana Rakatan" with a free post show dance class. the troupe dazzle us with Cuban songs and dance and they made you move in your seat.

There have a great concierge, finger foods & bar available too and the best part of it is that tickets are pretty INEXPENSIVE.

I love the Peacock Theatre. I've spent a lot of time here; I've had lectures here, watched a World Cup match here, and, more recently, as a proper adult, seen many a fine dance show here, including Insane in the Brain, Blaze, Traces (fine, not quite dance), Havana Rakata, and, tonight, Some Like It Hip Hop.
So, it's fair to say that I do love this venue. Seats are, to be fair, slightly cramped, and I'm suffering a bit of a backache as I write this, but, being a fervent lover of dance (maybe not contemporary dance though) and Sadler's Wells being one of the theatres that seem exclusively devoted to dance and top-notch dance at that I cannot not give this place five stars!
So, if you have the chance to, go along and see a performance here. You won't regret it!