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    Location

    Madison, United States

    Yelping since

    April 2012

    Reviews

    • 28 Apr 2021

      Fantastic food and service! We had the vegetable momos and veggie noodle dish which was full of flavor. Highly recommend this place for great vegan and vegetarian dishes!

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    • 14 Sept 2015

      I wish I could give this place zero stars! I went into get my eyebrows threaded today and left with big red splotches all around my eyebrows. The lady took off half my skin along with the hair! Hands down the most painful eyebrow threading experience ever and I have been getting my eyebrows threaded for the past ten years! The shaping was also imperfect and lopsided. The lady who did this did not speak English very well and didn't understand what my concerns were after the job was done so I asked to speak with her manager. She told me to talk to some guy who was giving someone a haircut. So I spoke about my concerns with him and how I was not happy. He took one glance at my eyebrows and said - "its not bad. you will be fine". I was really confused. Thinking that I hadn't heard him clearly I re-told him my concerns and pointed out to the obvious scabs that were forming around my eyebrows and he insisted that this was normal. I told him it wasn't and that I am not happy with their service. He basically said "Thats ok, please pay and go". Appalled at this, I told him that this was no way to treat a customer and that he is forcing me to take my business elsewhere. Well, to this threat he replied "Sure, take your business elsewhere. This is no big deal to me". Shocked and disappointed by such poor customer service, I left extremely disheartened from Iclips. Needless to say, I am never going back here again!

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    • 11 Oct 2014

      We lived here for 2 years and were extremely unhappy with the management.

      First of all, we heard gun shots around Christmas time by the creek. Enough said!

      Secondly, the gates here never work! They are just for show and were left open all the time. When I brought this to Pascal, the general manager, not only did he not believe me, he asked me to show evidence that it was not working. Simply enough, I took a video on my phone and showed it to him about the gates not working and only then did he believe me. Even after proving to him that the gates were not working, it took them over 2 weeks to fix the gate! Every time I followed up with him, he would say that the parts for the gates were expensive and they working on trying to replace them. Once they did 'fix' it, they stopped working a week later. Basically, putting your money on towards a gate controller is pointless since the gates are wide open 99% of the time.

      Thirdly, when we asked management to fix things around the apartment, they would leave screws lying around on the carpet and just use our trash to throw things away. It was shocking to find tiny screws every time we walked on our carpet and when I told management about this, they didn't even apologize for it. Thank god we don't have kids but I can't even imagine the horrible situations that could arise if someone with kids was asking maintenance to be done on the apartment.

      Fourthly, nothing ever got done on time. For thanksgiving, I had family visiting and we did not have hot water for over a week! We were showering, washing dishes, hands, etc with ice cold water in November. Every time we would call about this, they would say "we are working on this and it should start working by tomorrow". Well tomorrow didn't happen for another week so don't ever expect things to happen in a timely manner if you choose to live here. Although, I suspect we weren't the only one outraged by this so management compensated us for the inconvenience by comping one month's rent. Although the gesture was nice, it still was an indicator of the management's tardiness in fixing major problems such as hot water.

      Lastly, they increased our rent by $100 with only a month left to renew our leases. I emailed them asking about the rent prices 2 months in advance so we could look into other options if the rent prices increased. I wasn't surprised that they only gave us 32 days notice about this. When we tried to negotiate with Pascal about this with legitimate reasoning about being loyal residents and always paying our rent, utilities, etc on time, he just sat there and told us there was nothing he could do so and it would be fine that we moved out. This is NOT someway to treat loyal business customers. Getting an appointment with him was also impossible! His assistant - Andrea told us she would get back to us about an appointment which never happened. We had to constantly follow up to speak with him and I even had to take time off from work as he had a "busy" schedule to fit us in. We asked him to do our apartment inspection before we moved out and even confirmed this over email. Well my husband waited for him at our apartment for 15 mins during the appointment time and he didn't show up. So, he went to the management office and Pascal had conveniently called in sick without asking anyone to cover his appointments. This was unbelievably unprofessional!

      Bottom line, we had a pretty bad experience with management! Neighbors were decent but could be noisy at night and I always felt scared stepping outside past 9p.

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    • Donuts

      Bouldin Creek, Austin

      27 Mar 2014

      Amazing doughnuts!

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    • 30 Jul 2013
      Purchased a Yelp Deal

      The food was ok - nothing special and the service was also not that great. The price, however, was very reasonable and I might go there if I start to crave vegetarian Asian food again. There was a ton of variety to choose from and it took me a little longer than usual to decide what I wanted because of the long list of vegetarian choices (which in my opinion is a good thing)!

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